Terms & Conditions

Please read these Terms & Conditions carefully before using our website or placing an order with Ruhma Jewels.

1. Acceptance of Terms

By accessing, browsing, or purchasing from Ruhma Jewels, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website.

2. Product Information

We strive to ensure that all product descriptions, images, pricing, and availability information are accurate. However, slight variations in color, design, or appearance may occur due to photography, screen settings, and manufacturing differences.

3. Pricing & Payments

All prices displayed on our website are subject to change without prior notice. Orders will only be processed after successful payment verification or confirmation of Cash on Delivery (COD) orders where applicable.

4. Orders & Availability

Ruhma Jewels reserves the right to refuse, cancel, or limit any order at our sole discretion. Product availability is subject to stock levels and may change without notice.

5. Shipping & Delivery

We deliver nationwide across Pakistan and to selected international destinations. Delivery times are estimates and may vary due to courier delays, weather conditions, customs processing, or other factors beyond our control.

6. Returns & Exchanges

Returns and exchanges are subject to our Return & Exchange Policy. Items must be returned in their original condition, unused, and with all packaging intact. Certain products may not qualify for return or exchange due to hygiene or promotional restrictions.

7. Intellectual Property

All content on this website, including logos, images, graphics, text, product descriptions, and designs, is the property of Ruhma Jewels and may not be copied, reproduced, distributed, or used without prior written permission.

8. User Conduct

Users agree not to misuse the website, interfere with its operation, attempt unauthorized access, submit false information, or engage in any activity that could harm the website, its users, or Ruhma Jewels.

9. Limitation of Liability

Ruhma Jewels shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services. Our total liability shall not exceed the amount paid for the purchased product.

10. Third-Party Services

Our website may use third-party payment gateways, shipping providers, and external services. We are not responsible for the policies, practices, or performance of third-party providers.

11. Modifications

Ruhma Jewels reserves the right to modify these Terms & Conditions at any time without prior notice. Updated versions will be posted on this page and become effective immediately upon publication.

12. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws applicable in Pakistan. Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts.

13. Contact Information

For questions regarding these Terms & Conditions, please contact Ruhma Jewels through our Contact Us page or customer support channels.

RUHMA JEWELS

Traditional Beauty. Modern Elegance.